WE THINK AHEAD, FOR YOU.
In response to COVID-19, we implemented preventive measures in order to keep everybody safe
CONTACT FREE process
-
Self check-in and instant client support via phone and text messaging to help limit contact with others
-
Contact-free request resolution whenever possible
-
Check-in details sent via email and text message
eNHANCED cLEANING
-
Heightened cleaning and disinfecting practices as per CDC and WHO guidelines
-
Increased cleaning scope and frequency
-
Cleaning in between every reservation and daily on multi-day reservations
-
Special attention to frequently touched surfaces, such as tables, countertops,
doorknobs, sink faucets, coffee machine, etc.
​
CONSTANT PRECAUTIONS
-
Introduction of face masks and gloves for our employees when cleaning or performing maintenance
-
Recommandation to clients to bring their own single-use items (disposable cutlery, glasses, etc.)
-
Recommandation to clients to wear masks and to practice social distancing
-
Recommandation to employees to stay home if they are sick or have a fever
-
Reduction of space capacity to favor social distancing
-
Addition of hand sanitizers at the entrance and in the premises